The production facilities of companies in the manufacturing industry usually run around the clock. Their maintenance is a significant cost factor, but also critical to the company in order to avoid unplanned breakdowns and downtimes and to guarantee the longest possible service life.
In many companies, the fault clearance of their own plants and machines in production is still carried out on demand. If a machine fails, the machine operator informs the maintenance engineer or shift supervisor by telephone or in person.
Depending on the complexity of the plant or production, the subsequent or preceding production plants are also affected when a plant is shut down and can lead to the temporary failure of an entire production line.
Key figures about the exact downtime, reaction and repair times are usually not available, as documentation about them is either not available at all or only partially on paper, as the focus is on repair.
Also, the causes of downtime and downtimes are often not documented in paper-based maintenance. Without data on the downtimes and reasons for downtimes, however, improvements are difficult to make. Therefore, a first and important step is the digitalization of maintenance processes.