With our subscription model, you can get started quickly and without an integration project. The interface of the mobileX-ServicePlatform is intuitive and user-friendly. The cloud solution connects all parties involved and digitally maps all relevant processes.
The mobileX-ServicePlatform is the perfect solution for the fast and flexible digitization of your service and maintenance processes.
- you improve your service quality!
- you increase the productivity of your employees!
- you improve your data quality!
- you shorten your billing cycles!
- you increase the satisfaction of your customers!
Curious? Arrange a demo now!
- We will show you the functionality of our solutions without obligation.
- Deployment planning software and mobile solution
- Time for your questions
Your advantage by using the mobileX-ServicePlatform
The mobileX-ServicePlatform supports different roles
With our clear cloud solution, dispatchers plan the assignments of their field technicians or maintenance staff. They manage customer data, resources and technical objects. They always keep track of the current status and receive feedback on the orders. mobileX-DispatchX offers the following main features:
- Planning board
- Planning with map
- Operation list, details and history
- Ressource details with qualifications
- Products (equipment and material)
- Comprehensive search and filters
- AI supported data import in different formats (XLS, CSV, JSON, TSV)
Your service technicians or maintenance staff
Our intuitive mobile app for smartphones and tablets supports field service technicians and maintenance staff in order processing on site. You can download the app in all three app stores. mobileX-CrossMIP for ServicePlatform offers the following main features:
- Notifications (push messages)
- Task list and details
- Status change
- Feedback (times, texts, documents, images, material) und check lists
- Service reports with customer signature
- Daily reports on order and non-order related times
- Local orders
- Offline capability
The mobileX-ServicePlatform is also suitable for your subcontractors. This makes it easy to integrate and digitize field service and maintenance processes even beyond company boundaries:
- Uniform, digital documentation (service reports, forms)
- Structured feedback on operations
What our customers say
With a focus on our requirements, the flexibility of mobileX absolutely convinced us compared to other providers. The mobileX ServicePlatform is a perfect match for us, as this solution can grow with the expansion of our service business and our requirements.Sebastian Harz Head of Technical Service After Sales & Service Gangway Systems Railways at HÜBNER