mobileX-ServicePlatform
Digitize your service processes with the mobileX-ServicePlatform, the intuitive SaaS solution that connects all parties involved. The choice is yours: start quickly and without a complex integration project directly in the cloud platform or connect the mobileX-ServicePlatform to your backend system via an interface.
Whichever way you choose, the mobileX-ServicePlatform is the perfect solution for the fast and flexible digitalization of your service and maintenance processes.
With mobileX-ServicePlatform
- you improve your service quality!
- you increase the productivity of your employees!
- you improve your data quality!
- you shorten your billing cycles!
- you increase the satisfaction of your customers!
Curious? Arrange a demo now!
- We will show you the functionality of our solutions without obligation.
- Deployment planning software and mobile solution
- Time for your questions
Your advantage by using the mobileX-ServicePlatform
The mobileX-ServicePlatform supports different roles
Your dispatchers
With our clear cloud solution, dispatchers plan the assignments of their field technicians or maintenance staff. They manage customer data, resources and technical objects. They always keep track of the current status and receive feedback on the orders. mobileX-DispatchX offers the following main features:
- Planning board
- Planning with map
- Ressource details with qualifications
- Management of customer devices and locations
- Comprehensive search and filters
Your service technicians or maintenance staff
The intuitive app mobileX-CrossMIP for ServicePlatform supports field service technicians and maintenance engineers with order processing on site. You can download the app from all three app stores and use it on smartphones, tablets or laptops/PCs. The main features include:
- Active notification of new orders and changes via push message
- All relevant job information at a glance
- Real-time updates on job status
- Feedback (times, texts, documents, images, material) und check lists
- Digital service reports with customer signature
- Daily reports on order and non-order related times
- Work possible even without an Internet connection
Your subcontractors
The mobileX-ServicePlatform is also suitable for your subcontractors. This makes it easy to integrate and digitize field service and maintenance processes even beyond company boundaries:
- Uniform, digital documentation (service reports, forms)
- Structured feedback on operations
What our customers say
Curious? Arrange a demo now!
- We will show you the functionality of our solutions without obligation.
- Deployment planning software and mobile solution
- Time for your questions