Products of mobileX AG for field service

Our Field Service Management software consists of a solution for the optimal planning and control of your field service technicians - mobileX-Dispatch - and two mobile solutions for order processing by your technicians - mobileX-MIP for Field Service and mobileX-CrossMIP. These standard products can be used on-premise or as SaaS solutions.

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    More efficient service processes

    More transparency, a better resource utilization and data quality optimize the mobile service process.

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    Higher customer satisfaction

    Faster response times, shorter time slots for assignments and more punctuality improve the service quality and customer satisfaction.

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    Sustainable cost savings

    Due to reduced planning effort and the optimized use of resources your service organization can save more than 20 percent of costs every year.

Mobile solutions and field service management

  • mobileX-MIP

    With mobileX-MIP for Field Service, technicians and engineers can work on jobs on their smartphone, tablet, or laptop while on the road. From time entry to service report, the standard solution also offers extensive functions off-line - i.e. even in dead zones -  for quick job processing.Features include:
    • Job data, including history, documents, device hierarchy, etc.
    • Time and material confirmation
    • Checklists and service reports
    • Integrated Offboard Navigation 
    • Mobile capture of travel expenses
    Learn more

  • mobileX-Dispatch

    With mobileX-Dispatch, the standard solution for resource planning and management, dispatchers have an overview of the resource planning process at all times. From manual planning via drag and drop to fully automatic optimisation, mobileX-Dispatch offers all the functions that are needed for efficient management of technicians.Features include:
    • Optimised resource planning
    • Graphic job planning
    • Skill matching
    • Map view
    • Integration of subcontractors
    Learn more