Products of mobileX AG for field service

Our field service management suite consists of a solution for the optimal operational planning and controlling of your field engineers – mobileX-Dispatch – as well as of a mobile solution for the order processing by your technicians – mobileX-MIP for Field Service.

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    More efficient service processes

    More transparency, a better resource utilization and data quality optimize the mobile service process.

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    Higher customer satisfaction

    Faster response times, shorter time slots for assignments and more punctuality improve the service quality and customer satisfaction.

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    Sustainable cost savings

    Due to reduced planning effort and the optimized use of resources your service organization can save more than 20 percent of costs every year.

Mobile solutions and field service management

  • mobile Lösung für Service und Instandhaltung - mobileX-MIP for Field Service

    mobileX-MIP

    With mobileX-MIP for Field Service, technicians and engineers can work on jobs on their smartphone, tablet, or laptop while on the road. From time entry to service report, the standard solution also offers extensive functions off-line - i.e. even in dead zones -  for quick job processing.Features include:
    • Job data, including history, documents, device hierarchy, etc.
    • Time and material confirmation, including vehicle stock
    • Checklists
    • Integrated Offboard Navigation with Google Maps
  • Field Service Management Software mobileX-Dispatch

    mobileX-Dispatch

    With mobileX-Dispatch, the standard solution for resource planning and management, dispatchers have an overview of the resource planning process at all times. From manual planning via drag and drop to fully automatic optimisation, mobileX-Dispatch offers all the functions that are needed for efficient management of technicians.Features include:
    • Optimised resource planning
    • Graphic job planning
    • Skill matching
    • (optional) map view