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Order planning software for maintenance

mobileX-Dispatch is a software for simple and clear order planning for maintenance. Dispatchers and maintenance planners use it to digitally assign orders for planned maintenance and commissioning as well as for unplanned repairs to maintenance staff. In doing so, they always keep an eye on the current status of orders and operations via the planning cockpit and can react immediately in the event of equipment or employee failures.


Main features of our maintenance job scheduling software

Clear planning cockpit
mobileX-Dispatch offers the maintenance planner an overview of all resources, the current planning view and the worklist. He can design his view individually and display the orders as a list, in the calendar or as a Gantt chart. Different types of jobs such as commissioning, repairs and maintenance can be filtered.
Manual planning via drag-and-drop

The maintenance planner assigns the orders to the maintenance staff manually via drag-and-drop. In the list of suitable maintenance technicians, the maintenance planner sees who has time to perform the order. If a technician is absent due to illness, mobileX-Dispatch either reschedules the order or puts it back into the worklist.

Skill matching

If an order requires special qualifications, only suitable employees are displayed to the maintenance planner in mobileX-Dispatch. The suitability of the maintenance staff can also be displayed in different colors on a graduated basis.

Utilization overview
The utilization overview in mobileX-Dispatch shows which maintenance staff are heavily utilized and which still have free capacities. The maintenance planner can define how high the utilization should be by default and when an overload is possible.
Pool planning and external resources

With mobileX-Dispatch, maintenance staff can also assign orders without a fixed date to a group of maintenance staff. From this group, a maintainer can then reserve the order or take it over directly. It is also possible to schedule employees from other teams (production/technical service) or external forces.

Automatic scheduling

In addition to manual planning, mobileX-Dispatch also offers semi- or fully automatic planning or pre-planning. Here, the maintenance planner either specifies a certain period or selected orders for optimization. Alternatively, the fully automatic schedules all existing orders.

Demo video mobileX-Dispatch for maintenance


Dashboard for overview of working time

The feedback dashboard shows the technician the hours worked on a daily and weekly or monthly basis. Unaccounted times are also displayed.


Another heading

The feedback dashboard shows the technician the hours worked on a daily and weekly or monthly basis. Unaccounted times are also displayed.


Your advantages through the use of mobileX-Dispatch

More transparent maintenance processes
The real-time overview provides the maintenance planner with transparency across the entire maintenance process in terms of maintenance worker utilization, job status and asset availability.
Optimized resource utilization
Digital order planning gives the maintenance planner an overview of capacity utilization and supports him in his capacity planning. mobileX-Dispatch thus ensures optimal utilization and productivity of the maintenance staff.
Higher plant availability
Optimized planning ensures more efficient processing by maintenance staff. This shortens downtimes for maintenance, inspections and repairs of plants and machines. This increases plant availability and productivity.
Lower maintenance costs
Optimized utilization of resources and a reduction in plant downtimes lead to a sustainable reduction in maintenance costs.

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What our customers say

By digitizing our maintenance processes, we have been able to significantly increase productivity in mobile maintenance at our plant in Hamburg. In this way, we also ensure that machine downtimes are kept as short as possible or that equipment does not break down in the first place thanks to planned maintenance.

Ingo-Marcel Klatt IT Application Consultant SAP QM & PM at Olympus Surgical Technologies Europe
Tech spec

Technical specifications

mobileX-Dispatch can be easily integrated into the existing interfaces of your leading systems. These are often SAP PM and SAP S/4HANA – but also other ERP systems such as Microsoft Dynamics ERP or proprietary applications.

mobileX-Dispatch can either be integrated natively in SAP through our certified SAP Add-On or via web services in other backend systems. We also cooperate with partners when it comes to creating new interfaces for new processes.

mobileX-Diapatch is a standard software that adapts to your individual requirements. The modular design of the solution offers the opportunity to closely track your use cases and mobile processes. If changes in your corporate structure or your processes occur, mobileX-Diapatch adapts flexibly.

mobileX-Dispatch is available as an on-premise solution, both independently or integrated into your backend systems. Also a SaaS deployment is possible.

mobileX-Dispatch enables easy integration of third party applications such as GIS systems, positioning systems or subcontractors. Our extensive partner network expands and complements our portfolio of solutions to best reflect your service process.

On request we can send you our system requirements or architecture.