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Interfaces (SAP ERP/CRM) and web services for field service management
The products of mobileX can be integrated into the leading systems of companies via various interfaces such as an SAP add-on, web services or an SAP CRM interface.
We integrate our standard solutions into the existing interfaces of your leading systems. These are often SAP CS, SAP PM or SAP CRM - but also systems like Microsoft Dynamics ERP or proprietary applications. We use three integration paths: natively in SAP via our certified SAP Add-On, via web services or via the SAP CRM interface developed by our partner ORBIS.
The integration of the mobileX products into SAP S/4HANA Service and SAP S/4HANA Asset Management (Maintenance) On-Premise is done via the mobileX-S/4 HANA AddOn. In addition to the operation of the mobileX solutions with S/4 HANA On-Premise, the mobileX also enables a fast integration with SAP S/4HANA Service and SAP S/4HANA Asset Management in the cloud with proven best practices.
Thus mobileX offers SAP customers long-term future and investment safe solutions for their service and maintenance processes. For existing customers, who already use mobileX-Dispatch, mobileX-MIP for Field Service and mobileX-CrossMIP with SAP ERP, the migration to S/4HANA is particularly easy by using the mobileX-S/4 HANA AddOn.
In addition, integration of the mobileX products in C/4HANA is also possible via web services.
Interfaces of mobileX AG
SAP ERP Add-On
For the technology SOAP Web Services, mobileX provides a standardised API for mobileX Dispatch and mobileX MIP for Field Service. With this interface companies can easily integrate the mobileX products into their existing infrastructure.
SAP CRM interface
The SAP CRM interface developed by our partner ORBIS enables a direct integration of our planning software mobileX-Dispatch and our mobile solutions mobileX-MIP for Field Service and mobileX-CrossMIP into SAP.