As a manager in technical field service, perhaps you're familiar with the problem:
Each day you get new orders for all kinds of systems, jobs that can only be done by certain technicians, and at locations spread all over the country. Nonetheless, you still have to utilise your team efficiently and be able to respond to changing conditions at short notice, such as emergency situations or technicians absent due to illness.
The graphical dispatching tool mobileX-Dispatch allows your dispatchers to make critical decisions at very short notice. The optimal resource utilisation is identified for each scenario by taking into account all remaining jobs to be completed, their start and end dates and/or SLAs. This increases the productivity of your field service and allows you to keep a cool head, even when the customer is in a big hurry.
In this one-hour webinar you will learn in practical examples how mobileX-Dispatch helps dispatchers to efficiently plan and manage their field service each day. In a live demonstration, we show you how large service companies like STRABAG PFS, Sony Deutschland, Alfred Kärcher, and many others are already efficiently planning their field service.
Sign up for this webinar and learn how you can achieve significant advantages over your competition with mobileX-Dispatch and increase efficiency in your customer service without adding personnel.