
mobileX-Dispatch
mobileX-Dispatch is a flexible and mature Field Service Management standard software that digitizes and optimizes planning and control processes in technical service and maintenance.
The strategic planning of resources and capacities is an important part of corporate planning for companies with a high annual volume of service deployments, such as in the telecommunications industry.
With the scenario generator module, an extension of mobileX-Dispatch, hypothetical scenarios for the future can be created on the basis of historical data from deployment planning, such as the order backlog of the last financial year, and thus strategic planning for resources and capacities can be carried out.
Planning with the mobileX scenario generator takes place in three steps:
Scenarios can also be planned out via the automatic planning of mobileX-Dispatch. Orders that are not allocated via this represent the load that can no longer be covered in the scenario. These orders can then be analysed in detail, for example in which geographical region such orders occur particularly frequently.
The following use cases are conceivable for long-term capacity planning:
The results of the mobileX scenario generator can also be evaluated directly with the reporting functions of mobileX-Dispatch, for example by means of an Excel report.
With the mobileX scenario generator, mobileX-Dispatch is no longer just a planning tool for day-to-day business, but also a strategic tool to be best prepared for future situations. The scenario generator can only be used as an extension module to mobileX-Dispatch together with an existing mobileX-Dispatch Server.