Individual consulting and adaption of our solutions

To increase the efficiency of customer service and maintenance of companies, is our goal. To achieve this, we put the processes and requirements of our customers at the center of our services.

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    Flexibility

    We integrate our standard solutions into the companies' leading backend systems.

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    Individuality

    We adjust our solutions to the individual service and business processes and use cases of companies.

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    Sustainability

    A project does not end with us after the rollout. We support our customers through the GoLive also with support, operation and continual optimization.

  • Consulting

    With our longtime experience we can call on best practices which will help you redefine and optimize your future structures and process chains across departments. For this is not only about field service management and on-site service. Quality and order management, material planning and human resources as well as traditional CRM functions need to be integrated, too.
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  • Customizing and integration

    Our products adapt to your needs. We focus on your ideal service and business processes, for which we provide the technical base. Our standard solutions integrate into the exisiting interfaces of your leading systems.
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  • Training

    The professional training of the dispatching team and the technical field service is a crucial success factor for the project. Our trainers take care of the thorough coaching of your key users.
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  • Operations and support

    After the roll-out of the project our qualified support team will assist you in all issues related to field service management. Our multi-level-support guarantees clear processes and short response times via our ticket tool, our hotline or via e-mail.
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