Open Grid Europe

Open Grid Europe, operator of the largest gas transport network in Germany, uses mobileX-MIP for Field Service to optimise its technical field service.

The Essen-based company operates a 12,000 km gas supply network in Germany. Open Grid Europe supplies gas to cities, municipalities, and industrial plants in the regions and is thus differentiating itself from the local supplier level.

The core activities include, in addition to the complete process ranging from planning to construction of gas lines, pipeline operation including service and maintenance. Open Grid Europe has over 500 technicians in field service working all over Germany to achieve these goals.

Technicians will now be able to handle the entire order processing sequence, from assignment to technical confirmation, using mobileX-MIP for Field Service. Here the mobile workplace obtains its data from SAP PM.

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