mobileX extends back-end integration through standard interfaces for SAP-CRM

Excellent customer service through mobile field service solution with interfaces to SAP-CRM

mobileX extends back-end integration through standard interfaces for SAP-CRM

At many companies, customer service is one of the most critical areas of operation. Only customers that are satisfied will stay loyal for the long term and provide a good reference for the company. That is why in customer service, all job orders must be processed as quickly and simply as possible. For this purpose, today's companies use a mobile customer service system, such as that offered by mobileX with mobileX-MIP and mobileX-Dispatch. mobileX-MIP connects field service employees to company processes through mobile technology, making their work more flexible and effective. mobileX-Dispatch is the tool for optimised resource planning for field service employees. Together the two products provide a comprehensive Workforce Management environment. To develop these solutions more effectively, mobileX has extended the back-end integration and now offers standard interfaces to the most popular CRM system: SAP-CRM!

Weitere Pressemeldungen

  • Mobile Workforce Management for insourcing and outsourcing

    Service solutions for OEMs, service firms, call centres, and technicians. Service is an area that is subject to ever greater pressures. The objectives of increasing sales, decreasing costs, and improving customer satisfaction may at first appear to be in conflict. Service plays an important role in the company, and in many cases is even the key differentiating factor. But it is also highly cost-...
  • Mobile Workforce Management from mobileX with SAP certification

    Mobile Workforce Management, which consists of mobileX-MIP and mobileX-Dispatch, has been certified by SAP.
  • 10 years of mobileX

    This year Munich-based mobileX AG, a supplier of global standard products for Mobile Workforce Management solutions, celebrates the tenth anniversary of its founding and looks back on many successful years.