Docware GmbH stands for profound and certified know-how, an innovative approach and reliable partnership in the development, implementation, consulting and training of software solutions for the after sales service and spare parts management. With the standard software PARTS-PUBLISHER, a modularly structured spare parts catalogue software Docware assumes a top position among the suppliers of electronic spare parts catalogues and digital service information systems.
Service solutions for OEMs, service firms, call centres, and technicians. Service is an area that is subject to ever greater pressures. The objectives of increasing sales, decreasing costs, and improving customer satisfaction may at first appear to be in conflict. Service plays an important role in the company, and in many cases is even the key differentiating factor. But it is also highly cost-...
Mobile Workforce Management, which consists of mobileX-MIP and mobileX-Dispatch, has been certified by SAP.