Three years ago, Vorarlberg Netz GmbH introduced the standard solution mobileX-MIP for Field Service for the maintenance division. For the largest electricity grid operator in the region, this meant replacing large numbers of paper-based processes with the comprehensive standard solution. In this way VKW was able to increase process speed and reduce costs significantly. VKW is now taking the additional step of integrating metering with the existing systems.
In the new project, the meter readings are being entered by commercial and private consumers by smartphone (Samsung Galaxy XCover2). The standard solution mobileX-MIP for Metering runs on the Android device for this purpose. It sends meter reading assignments from the back office (here SAP IS-U) to the mobile devices and transfers read results back to the main office. The reader can enter meter readings on site manually, or read them electronically by photocoupler. Along with integration with IS-U, mobileX-MIP for Metering also works in tandem with the standard solution for resource planning, mobileX-Dispatch. VKW can thus use a central tool to plan assignments in the maintenance area, as well as readings. The special solution in metering is being phased out completely in successive steps. In addition to process harmonisation, this also means for the IT department that fewer systems will have to be set up and supported in the future.
Additional processes are planned in addition to periodic meter reading, such as periodic replacement, installation and dismantling of equipment, disconnection, reconnection, and collection. These extensions will roll out at VKW in the coming months.
Learn more about mobile maintenance at Vorarlberg Netz: Link