The German Language SAP User Group (Deutschsprachige SAP-Anwendergruppe e.V., short: DSAG) is the independent interest group for SAP users in Germany, Austria, and Switzerland. DSAG's goal is the organisation of common interests and collaboration between SAP software users and SAP in order to extend and improve SAP software products.
For the last meeting of the DSAG working group „Service Processes“ on October 10, mobileX AG was invited to present the graphical dispatching tool mobileX-Dispatch compared to SAP MRS 800.
The DSAG members meet regularly in over 150 work groups focussing on topics that reflect industry solutions, processes, and important technical aspects of SAP software.
The product presentation of mobileX-Dispatch met with real interest among the 20 participants. The representatives from SAP were also quite impressed with the wide range of standard functions and numerous special features (such as coupling of Gantt charts and map view).
After the presentation of mobileX-Dispatch, Kasto Maschinenbau presented its solutions for service processing in SAP CS. Manfred Feger, SAP expert at Kasto, used practical examples to demonstrate the workflow using the standard products mobileX-MIP for Field Service and mobileX-Dispatch. Here he delivered another live demonstration of the interrelations extending throughout the entire workflow, from service planning in SAP CS to the mobileX-Dispatch planning tool to mobile processing and confirmation with mobileX-MIP for Field Service using laptops.