Enterprise mobility solutions for different industries
mobileX-MIP for Field Service is a mobile software solution for service technicians in the field. Employees receive their orders on the go on their mobile device. They can access job data in back-end systems to create their service reports or forms locally and send for further processing to the back-office. mobileX-MIP for Field Service is ideal for companies from 50 technicians.
Increase of productivity
Through mobile access to customer history, object data and material logistics queries by phone can be avoided as well as second journeys.
Optimized data quality
The validation of texts in data entry on site and the avoidance of media breaks through the direct transfer into backend systems contribute to a much higher quality of service reports, feedback and forms.
Increased customer satisfaction
Faster response times, short time windows for assignments and higher punctuality enhance the service quality and increase the customer satisfaction.