Meter management and reading
Whether the task is periodic replacement, meter reading or planning a service connection, mobileX-Dispatch gives the dispatcher a birds-eye view at all times. For larger meter reading units which require multiple weeks, mobileX-Dispatch shows the dispatcher the current progress level. This gives the dispatcher the ability to intervene early and guide the process.
Flexibility in planning
In case of an illness or unexpected absence of a reader, the scheduler can easily reassign partially completed reading units to another reader. Individual meter reading units can also be separated and assigned to other readers.
A solution for all sectors
mobileX-Dispatch can be used equally well for meter processes in all sectors, such as electricity, gas, water and district heating, or for several at the same time. Which divisions, meter readers, or technicians are displayed to a particular dispatcher can be configured in the application.
By request, mobileX-Dispatch optimises walking routes within individual meter units. The tool optimises the walking route based on current read locations. This significantly improves the efficiency of the reading process. With mobileX-MIP, meter readers can immediately see the new read sequence on their mobile device.
Clear planning cockpit
mobileX-Dispatch shows the dispatcher all resources, the current scheduling, system messages and the worklist at a glance. He can customize his view individually and have the orders displayed as a list, calendar or Gantt chart and also on the map.
Smart Meter Rollout
mobileX-Dispatch supports utilities also when introducing the new digital measuring systems. The gradual mass installation of smart meters and the operation of existing systems can be planned and scheduled in time with mobileX-Dispatch with the own forces and contractors.
One solution for metering and maintenance
With mobileX-Dispatch dispatchers can plan assignments for maintenance and metering. This contributes to the process harmonization and facilitates implementation and support.
More transparent processes
The overview in real time creates transparency over the entire rading team with regard to the utilization of readers, their skills and job status.
Optimized resource utilization
The digital planning and route optimization ensure optimum utilization of internal and external resources.
Cost savings up to 20 percent
Due to the reduced planning effort and optimized use of resources, utilities can save up to 20 percent of costs, in combination with mobileX-MIP for Metering even more.
mobileX-Dispatch can be easily integrated into the existing interfaces of your leading systems. These are often SAP IS-U and PM - but also systems such as Microsoft Dynamics ERP or proprietary applications.
mobileX-Dispatch can either be integrated natively in SAP through our certified SAP add-on, an MS SQL or Oracle database or via web services in other backend systems. We also cooperate with partners when it comes to creating new interfaces for new processes.
Scalability and adaptability
mobileX-Diapatch is a standard software that adapts to your individual requirements. The modular design of the solution offers the opportunity to closely track your use cases and mobile processes. If changes in your corporate structure or your processes occur, mobileX-Diapatch adapts flexibly.
mobileX-Dispatch is available as an on-premise solution, both independently or integrated into your backend systems. Also a SaaS deployment is possible.
Integration of third party applications
mobileX-Dispatch enables easy integration of third party applications such as GIS systems, positioning systems or subcontractors. Our extensive partner network expands and complements our portfolio of solutions to best reflect your service process.
On request we can send you our system requirements or architecture.