Field service management for customer service and maintenance
One standard - a variety of forms - just the thing for your industry!
Mechanical and plant engineering
In the mechanical and plant engineering field, mobileX-Dispatch not only enables planning of service assignments, but allows timely reservation of resources for system start-ups.Factory maintenance
mobileX-Dispatch supports dispatchers in planning inspections and troubleshooting for factory maintenance.Utilities (network operation)
With mobileX-Dispatch, supervisors/dispatchers in network operation always have an overview of technician assignments and teams. Other back-office systems can also be connected in addition to SAP PM/CS.Utilities (metering)
With mobileX-Dispatch, supervisors/dispatchers always have an overview of the resource planning process in metering (based on SAP IS-U). Other back-end systems can also be connected.Healthcare
mobileX-Dispatch assists the dispatcher with route optimisation for medical equipment technicians. The flexible rescheduling for unexpected events also simplifies the dispatcher's work over the long term.Facility management
Resource planning in the facility management industry features a high degree of variability. There are many short assignments alongside mass jobs or even project orders. mobileX-Dispatch assists dispatchers with all types of assignments and with resource planning for their technicians and fitters.IT and telecommunications
In the IT and telecommunications industry, mobileX-Dispatch not only enables planning of service assignments, but also allows for automatic optimisation of routes.Other industries
mobileX-Dispatch also helps in planning for different types of resources. Tools and vehicles can also be planned, in addition to technicians, in easy-to-follow and efficient steps.