About us

Founded in 2000, mobileX AG is an independent, owner-managed company with a company and development headquarters in Germany. Our know-how and many years of experience make us one of the leading providers in the area of Field Service Management. We develop all solutions ourselves. Our well-established team is constantly growing.

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    Knowledge

    All our colleagues have in-depth, up-to-date knowledge. At events and further education we are constantly learning. Where we ourselves are not experts, our partners complement us with their know-how and their solutions.

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    Experience

    In nearly twenty years we have built up a broad and deep competence in Field Service Management. This includes projects with companies of different sizes and sectors - both nationally and internationally.

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    Together

    Experienced IT architects, project managers and SAP experts work together with highly qualified up-and-coming talents. Long employee loyalty and healthy growth speak for our corporate culture.

Company

mobileX AG was founded in 2000 with the goal of developing a mobile solution for field technicians that replaces paper-based processes. That is how we developed our first product, mobileX-MIP for Field Service. In order to digitize the deployment planning of the technicians in service and maintenance, we soon developed mobileX-Dispatch, the software for dispatchers. Since 2016, the mobileX-CrossMIP service app has complemented our portfolio.

We develop all our solutions in-house and are constantly working to make them even more powerful and user-friendly.

mobileX is owner-managed until today, with company and development headquarters in Munich. For the most part, we support customers with headquarters in the DACH region. But our solutions are in use in 27 countries worldwide - with an upward trend. These include major international corporations, medium-sized companies and hidden champions in the fields of plant construction and mechanical engineering, medical technology, energy supply, facility management, IT and telecommunications. In our annual survey, our customers have been confirming their high satisfaction with our products, our service and our employees for more than ten years.

The mobileX team consists of highly qualified colleagues. Experienced IT architects, project managers and SAP experts work together with up-and-coming talents. The average length of company affiliation of our colleagues is 6.3 years. This is a very good value in our continuous growth.

Through our membership in industry associations, we are always in direct contact with our customers. At events, we learn first-hand about the topics, trends and challenges that move them. mobileX is a member of the following associations:

 

Mission

Making customer service and maintenance more efficient is our goal. In order to achieve this, we look closely at the processes and requirements of our customers and individually adapt our standard solutions. Thus, we help our customers in service and maintenance to stay competitive with contemporary and field-tested software. We attach great importance to sustainability: A project does not end with the rollout, but goes beyond the GoLive - with support, operation and continuous optimization.

Board

  • Hannes Heckner, CEO

    Hannes Heckner is one of the co-founders of mobileX. Today, as CEO and Chairman of the Board, he is responsible for sales and marketing.

    "With our experience and expertise, we offer companies real added value and thus competitive advantages."

  • Holger Schif, CTO

    Holger Schif co-founded the mobileX in 2000. In his role as CTO he leads the product development of the company.

    "My goal is to continously improve our solutions."

  • Matthias Stöcklein, COO

    Matthias Stöcklein joined mobileX in 2008. As COO he leads the Professional Services department and is responsible for Human Resources.

    "The satisfaction of my colleagues and our customers is my first priority."

Supervisory board

Dr. Thomas Michel

Chairman

Dr. Thomas Michel, born in 1963, has been working as a human resources manager and management developer in international high-tech companies since his studies in Bamberg, Leeds / UK and Munich. He also supports a renewable energy company as investor and supervisory board and is also a solar entrepreneur. Dr. Michel accompanies mobileX AG as Chairman of the Supervisory Board with his experience in the areas of human resources, organizational development and the strategic direction of companies.

Matthias Knoppik

Deputy chairman

Matthias Knoppik studied mechanical engineering and additionally industrial engineering. He started his career in 1994 in Strategic Planning in Semiconductor at Siemens AG. He gained his first international experience in France and Singapore with Bouvier Darling and the CEA, Center d'Etudes Nucléaires in Grenoble, and subsequently with Asia Chip Card, a joint venture between Siemens and Giesecke & Devrient in Singapore.
From 1996 to 2001 he held various management positions in the memory area of ??Infineon Technologies AG, followed by positions in Strategic & Global Key Account Management. From 2003, he held the position of Vice President Sales Central Europe and Emerging Markets. Prior to joining Mentor Graphics in March 2006 as Central Europe business manager, Mr. Knoppik was Vice President Sales Europe, Infineon Technologies. With his international experience, Mr. Knoppik contributes to the supervisory board of mobileX AG.

Gerald Boyne
Even while studying geophysics, Gerald Boyne worked in the field of IT, which he continued to focus on after graduating in 1995. He has filled a variety of roles during his career - from IT Administrator to Project Manager, Business Development Manager and Division Manager to IT Risk Manager and Chief Information Security Officer (CISO). Mr. Boyne worked both as an employee and as an independent consultant and interim manager in various industries and in companies of different sizes. He is currently Head of Security Assurance Germany at Amazon Web Services. Mr. Boyne now makes his varied experience available to mobileX AG as a member of the Supervisory Board.

 

Partners

To complement our solutions and enhance our consulting expertise for our clients, we work closely with partners. Our network includes partnerships to integrate our solutions into our customers' back-end systems (SAP, Microsoft, Orbis, mobileBlox), hardware (Panasonic) vendors and extensions to our solutions such as parts catalogs, fleet management and mapping. We also work together with consulting companies.

Here is a list of our partners and descriptions of partner solutions that companies can optionally integrate into our products.