mobileX AG - Mobile Lösungen + Field Service Management

Einfach schneller an die Spitze

Field Service Management

Field service management software helps to optimize the processes in service and maintenance of companies across different departments.

Mobile solutions

mobileX-MIP for Field Service and mobileX-CrossMIP are mobile solutions for technicians in field service and maintenance.

Mobile customer service

The mobile solution mobileX-MIP for Field Service offers technicians mobile access to ERP or CRM systems in the back-office.

mobileX-Dispatch

mobileX-Dispatch is a flexible and mature Field Service Management standard software that digitizes and optimizes planning and control processes in technical service and maintenance.

Mobiler Service aus der Cloud auf Knopfdruck

Mobile service from the cloud at the push of a button

With the mobileX ServiceCloud your company remains flexible. The cloud scales with your requirements, the SaaS model makes ROI calculation easier.

You are here

Resource planning and mobile solutions for service as well as mobile maintenance are our key competences. For the past 20 years we have been working with passion on our two products mobileX-MIP and mobileX-Dispatch, which map these special processes in an ideal way. Our customers from the industries plant and mechanical engineering, energy supply, healthcare, facility management, IT and telecommunications benefit from this experience with optimized resource utilization, increased customer satisfaction, more transparent service processes and an optimized data quality.

Know-how

Our holistic approach as well as our process and industry expertise form the basis of our sophisticated standard software for planning, controlling and connecting technicians in the field.

Flexibility

Both our standard products can be easily integrated into various backend systems and flexibly adapt to customer requirements and changes. They can be used on-premise or as a SaaS solution from the mobileX-ServiceCloud.

Continuity

Our long-standing customer base confirms annually anew a high satisfaction with our products and services. This is mainly due to our competent and mature team.

mobileX AG in numbers

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> 60
customers
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Used in > 40
countries
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> 12.000
users
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> 7 Mio.
assignments / year
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20 years
of experience

Your advantage through the use of Field Service Management

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1 year amortisation period of FSM software

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75% higher productivity of technicians

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70% time saving in resource planning and control

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93% reduction of billing cycles

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20-30% improvement of first-time-fix-rate

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20% route reduction through route optimisation

The result from 20 years of continuous development

mobileX-Dispatch

Optimised resource planning from 50 technicians
Graphic job planning
Skill matching
Map view
Integration of subcontractors

mobileX-MIP

Job data, including history, documents, device hierarchy, etc.
Time and material confirmation
Checklists and service reports
Integrated Offboard Navigation
Mobile capture of travel expenses

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