References
STRABAG Property and Facility Services
STRABAG PFS is a leading provider of facility and property management services to companies like UBS, DHL, Allianz, GE Real Estate and many others
Industry Type: Facility Management.
Users: 2000 field engineers equipped with tablet PCs
Integrated Systems: SAP ERP (using CS, MM, HR modules)
ROI: Saved 1.4 Million Euros ($1.8 million USD) by converting to a totally paperless service process. Highly optimized scheduling and routing
Michael Deszczka: "After over 5 years of highly successful productive usage, we are pleased to have chosen mobileX as our supplier for our mobile workforce management environment."
Industry Type: Facility Management.
Users: 2000 field engineers equipped with tablet PCs
Integrated Systems: SAP ERP (using CS, MM, HR modules)
ROI: Saved 1.4 Million Euros ($1.8 million USD) by converting to a totally paperless service process. Highly optimized scheduling and routing
Michael Deszczka: "After over 5 years of highly successful productive usage, we are pleased to have chosen mobileX as our supplier for our mobile workforce management environment."
Alcatel-Lucent Network Services
Alcatel-Lucent is the trusted transformation partner of service providers and enterprises, as well as strategic industries such as defense, energy, healthcare, transportation, and governments worldwide.
Industry: Telecommunication
Users: 200 field engineers using PDAs to care for the network operations of a large European mobile operator
Integrated Systems: SAP ERP + proprietary trouble ticket system
ROI: Highly efficient on site repair and maintenance of network equipment
Michael Pauen: "mobileX-MIP's ability to integrate with our systems persuaded us. All necessary service information is in the hands of our service engineers on site.
Industry: Telecommunication
Users: 200 field engineers using PDAs to care for the network operations of a large European mobile operator
Integrated Systems: SAP ERP + proprietary trouble ticket system
ROI: Highly efficient on site repair and maintenance of network equipment
Michael Pauen: "mobileX-MIP's ability to integrate with our systems persuaded us. All necessary service information is in the hands of our service engineers on site.
St. Jude Medical GmbH
St. Jude Medical develops medical technology and services that focus on putting more control into the hands of those who treat cardiac, neurological, and chronic pain patients worldwide.
Industry: Health Care
Users: 100 field engineers using PDAs to resolve high tech service calls in hospitals
Back office System: Proprietary ticketing system
ROI: Highly efficient service process and automatic service call assignment with optimized travel routes
Industry: Health Care
Users: 100 field engineers using PDAs to resolve high tech service calls in hospitals
Back office System: Proprietary ticketing system
ROI: Highly efficient service process and automatic service call assignment with optimized travel routes


References